"Professional etiquette is an unwritten code of conduct regarding the interactions among the members in a business setting. In professional situations, displaying proper etiquette can give you a competitive edge over others who may not be using proper etiquette...Professional etiquette can be applied to many areas of an individual’s work life including e-mails, phone calls, and business meetings."
Completely revised and updated, the third edition of the Posts' The Etiquette Advantage in Business is the ultimate guide professionals need to navigate everyday and unusual situations in the office—the key to professional and personal success.
Business Etiquette: 101 Ways to Conduct Business With Charm & Savvy reveals both the unwritten and unspoken rules of success. It gives new hires and seasoned professionals alike those rather effortless strategies for climbing that slippery ladder of success.
This friendly, authoritative guide shows you how to develop good etiquette on the job and navigate today’s diverse and complex business environment with great success.
The ECPI Library has books about professional etiquette.
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Business Etiquette
Business Etiquette for Students and New Professionals
Excuse Me